Proper eyewear can help prevent eye strain and fashionable glasses will lesson the need to wear contacts. With the spread of COVID-19 touching your eyes is something you should be trying your best not to do. Wash your hands regularly and always before you touch your eyes! As we all know it’s a terrible time to be touching your eyes. If you’re in need of new frames, contacts or repairs we’re still able to help.
Phone to office and we’ll schedule a time for you to come to fill your needs. Stay safe out there - 902-564-5332
Appointment Process At Our Office
Upon arrival you will find the front doors locked. Do not worry, this is in place to help abide by the public health directives and limit the number of people in the office at any given time. There is a doorbell which you can ring to gain access.
A staff member will meet you at the door and ask the typical COVID questions. We request that you do not enter our office if you have been out-of-the-province int he past 14 days, or if you have been showing signs or symptoms of illness. Please be truthful with your responses as it has been a "long" 3 months and we are happy to reschedule any patients by another 2 weeks if necessary.
As stated, COVID practices are in place, and so entry into Tamarind Optical requires the wearing of a mask. If you do not have one, you may purchase one at a cost of $1.00. The proceeds will be given to Caleb's Courage, because superheroes typically wear masks.
Hand sanitizer is located by the door and we ask that you use it upon entry. Physical distancing is still being observed, so the staff will likely direct you where to go and stand.
Waiting room capacity has been decreased, and if there are too many people in the office getting glasses, repairs and exams we may request that you wait in the car and a staff member will alert you when it is time to enter. We have tried to schedule people in a timely way to limit this, as well as to provide us time to clean surfaces and chairs between our guests.
We have remained open, in a limited capacity, throughout the pandemic, and as such we have developed and refined a thorough cleaning regimen. This will be going on constantly, behind the scenes, and you likely will see cleaning materials and staff throughout your time in our facility.
We are looking forward to seeing our community members and patients whom we have missed in the last few months. Some of you have been in to order Contact Lenses and have glasses repaired, but many others have missed their recall dates, and we will be contacting you shortly to invite you back in. Because of our specific scheduling requirements it may take a little bit longer to get you in, but we are looking at adding extra hours and evenings to try to clear up the backlog.
Thanks you for having patience with us in these interesting times, and we look forward to serving you in the near future.
Contact our office if you have any questions prior to booking your appointment - 902-564-5332 in Sydney River and 902-842-3333 in Glace Bay